Reported from Washington, the F.C.C (The Federal Communications Commissions) purposed a rule on Thursday, to have mobile companies alert their customers when they have reached monthly usage plans or incur extra charges. Found in The New York Times, Julius Genachowski, the F.C.C chairman proposes,
...what he calls the commission’s consumer empowerment agenda, aimed at ensuring that users of new technologies do not have to worry about hidden costs, confusing billing practices and what the commission calls “bill shock.”I believe this new rule will benefit many to decrease their payments as well as gain a new respect for their mobile company because they are not just in it to drain money from their customers. However, not surprising that mobile companies strongly oppose this rule, claiming that Genachowski rarely brings a commission vote without the majority of the board to vote. However, Genachowski has evident proof that mobile companies receive many complaints about charges they were unaware of. Hopefully, with a little more persuasion, this rule will pass.
No comments:
Post a Comment